PatientBot is a premium AI receptionist that handles phone calls 24/7, answers patient inquiries instantly, books appointments directly into your calendar, and reduces staff burnout.
Designed specifically for healthcare professionals who value patient care and operational efficiency.
Answering calls late at night, during weekends, and over holidays. Your clinic never closes its phone lines again.
Integrates natively with major EHRs (Athena, Epic, DrChrono) and calendars to book, reschedule, and cancel appointments in real time.
Filters out robocalls and spam while escalating critical patient queries and emergencies directly to your on-call medical staff.
Rest easy knowing patient health information (PHI) is processed with end-to-end encryption, meeting strict healthcare security standards.
See how clinics and health professionals are streamlining workflows and saving hours daily.
"Before PatientBot, our receptionist was overwhelmed by basic calls asking about hours or directions. Now, those are answered automatically, and she can focus entirely on checking in patients in the office. Our front desk is peaceful for the first time."
"Integration with Epic EHR was flawless. Patients call in, ask to reschedule, and the AI handles the update in real time. We saw a 32% increase in completed schedules over the first 30 days of implementing it."
"HIPAA compliance was our biggest barrier. PatientBot answered all security checks effortlessly. Our callers are amazed at how quickly they can get automated prescription refills set up over the phone."
Got questions about how PatientBot works? We've got answers.
PatientBot is a conversational AI voice assistant customized for clinics. It links with your existing phone number and system. When patient calls come in, PatientBot handles them naturally, schedules visits, explains policies, and records transcriptions.
PatientBot handles administrative queries (scheduling, billing, hours, locations) automatically. If a patient asks a complex medical question or describes an emergency, PatientBot immediately forwards the call to your designated on-call staff.
Yes. PatientBot integrates directly with leading EHR scheduling modules, Google Calendar, Outlook, and CRM systems, booking appointments instantly without manual work.
Absolutely. We prioritize security. All patient call transcripts, details, and databases are encrypted both in transit and at rest, and we sign Business Associate Agreements (BAAs) with all medical practices.